Shop Dr. Babor
Specials And New Products
The Cotton Spa Ltd – The Cotton Spa - Cotton Spa - TCSB - TCSBoutique
Any Subdomain
(.com .biz .ca .etc)
(“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Terms and Condition of Use Policy.
Thank you for visiting our website. If you want to use this website, you must agree to conform to and be legally bound by the terms and conditions described below.
IF YOU DISAGREE WITH ANY OF THESE TERMS OR CONDITIONS, DO NOT USE OUR WEBSITE OR OUR PRODUCTS. BY USING OUR WEBSITE OR PRODUCTS YOU AGREE WITH THESE TERMS AND AGREE TO ABIDE BY THEM.
1. MINORS.
We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
2. PRIVACY POLICY IS PART OF THESE TERMS AND CONDITIONS.
Our privacy policy is part of, and subject to, these terms and conditions of use. You may view our privacy policy on this website.
3. ANTI-SPAM POLICY IS PART OF THESE TERMS AND CONDITIONS.
Our anti-Spam policy is part of, and subject to, these terms and conditions of use. You may view our anti-Spam policy on this website.
4. MODIFICATIONS AND TERMINATIONS.
These terms and conditions may change from time to time. If such changes are made, they will be effective immediately, and we will notify you by a notice posted on our websites home page of the changes that have been made. If you disagree with the changes that have been made, you should not use our website. We may terminate these terms and conditions of use for any reason and at any time without notice to you. If you are concerned about these terms and conditions of use, you should read them each time before you use our website. Any questions or concerns should be brought to our attention by submitting a support ticket at support@thecottonspa.ca, and providing us with information relating to your concern.
5. LICENSEE STATUS.
You understand and agree that your use of our website is limited and non-exclusive as a revocable licensee. We may terminate your license to use our website, and access to our website, for any reason, and without giving you notice.
6. CONTENT OWNERSHIP.
All content on our website is owned by us or our content suppliers. On behalf of ourselves and our content suppliers, we claim all property rights, including intellectual property rights, for this content and you are not allowed to infringe upon those rights. We will prosecute to the fullest extent of the law anyone who attempts to steal our property.
You agree not to copy content from our website without our permission. Any requests to use our content should be submitted to us by submitting a support ticket at support@thecottonspa.ca
If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by submitting a support ticket at support@thecottonspa.ca, or by sending mail to us at the address listed below. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership.
7. DISCLAIMERS AND LIMITATIONS OF LIABILITY.
The information on our website is provided on an as is, as available basis. You agree that your use of our website is at your sole risk. We disclaim all warranties of any kind, including but not limited to, any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will always be available, access will be uninterrupted, be error-free, meet your requirements, or that any defects in our website will be corrected.
Information on our website should not necessarily be relied upon and should not to be construed to be professional advice from us. We do not guarantee the accuracy or completeness of any of the information provided, and are not responsible for any loss resulting from your reliance on such information.
If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the site. Under no circumstances will we be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to our website, your website use, or the content, even if advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to our website shall not exceed one hundred ($100) dollars and that amount shall be in lieu of all other remedies which you may have against us or our affiliates. Any such claim shall be subject to confidential binding arbitration as described later in these terms and conditions of use.
8. User Comments
1. This Agreement shall begin on the date hereof.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. The Cotton Spa Boutique does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of The Cotton Spa Boutique , its agents or affiliates. Comments reflect the view and opinion of the person who posts such views or opinion. To the extent permitted by applicable laws The Cotton Spa Boutique shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3. The Cotton Spa Boutique reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
4. You warrant and represent that:
1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or another proprietary right of any third party;
3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
4. Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
5. You hereby grant to The Cotton Spa Boutique a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
9. OBSCENE AND OFFENSIVE CONTENT.
We are not responsible for any obscene or offensive content that you receive or view from others while using our website. However, if you do receive or view such content, please contact us by submitting a support ticket at support@thecottonspa.ca so that we can investigate the matter. Although we are not obligated to do so, we reserve the right to monitor, investigate, and remove obscene or offensive material posted to our website.
10. INDEMNIFICATION.
You understand and agree that you will indemnify, defend and hold us and our affiliates harmless from any liability, loss, claim and expense, including reasonable attorney fees, arising from your use of our website or your violation of these terms and conditions.
11. COMPLIANCE WITH GOVERNING LAW AND DISPUTE RESOLUTION.
You agree to obey all applicable laws while using our products and our website.
You agree that the laws of Ontario govern these terms and conditions of use without regard to conflicts of law’s provisions.
You also agree that any dispute between you and us, excluding any intellectual property right infringement claims we pursue against you, shall be settled solely by confidential binding arbitration per the American/Canadian Arbitration Association commercial arbitration rules. All claims must arbitrated on an individual basis, and cannot be consolidated in any arbitration with any claim or controversy of anyone else. All arbitration must occur in Ontario, Canada. Each party shall bear one half of the arbitration fees and costs incurred, and each party is responsible for its own lawyer fees.
12. SEVERABILITY OF THESE TERMS AND CONDITIONS.
If any part of these terms and conditions of use are determined by a court of competent jurisdiction to be invalid or unenforceable, that part shall be limited or eliminated to the minimum extent necessary so that the remainder of these terms and conditions are fully enforceable and legally binding.
13. REFUNDS AND FILE ACCESS
Unless otherwise specified, all direct downloads and products include a 30 day money back guarantee. Refunds requested on the 31st day cannot be processed. In order to ensure your refund requests are processed in a timely manner, please do not wait until the last few days to submit a refund request. To obtain a refund, please open a support ticket at support@thecottonspa.ca, and include the email address you used to purchase.
Subscription based software, services, and products such as Membership are not eligible for refunds but can be cancelled anytime. To cancel any subscription based service, please open a ticket at our help-desk within three business days prior to your re-bill date. In most cases, you can also cancel your subscription directly from your PayPal profile. Please do not open support tickets for products not eligible for refunds. Products and direct download purchases may not be accessible in perpetuity. You are responsible for accessing, downloading, and reviewing the materials within the first 30 days of purchase. Any used or open products are not eligible for refunds, unless specified at the time of purchase. Manufacturing recall or defects are eligible for exchange only.
14. Hyperlinking To Our Content
1. The following organizations may link to our Web site without prior written approval:
• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses
2. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
3. We may consider and approve in our sole discretion other link requests from other organizations and private entity's, if we determine that:
(a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);
(b)the organization does not have an unsatisfactory record with us;
(c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of The Cotton Spa Boutique ; and
(d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations and private entity s, may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to support@thecottonspa.ca. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site using:
* Our corporate name; or
* The uniform resource locator (Web address) being linked to; or
* Any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of The Cotton Spa Boutique logo or other artwork will be allowed for linking without prior approval and express written permission.
15. HOW TO CONTACT US.
Any questions or concerns about these terms and conditions of use should be brought to our attention by submitting a support ticket at support@thecottonspa.ca, and providing us with information relating to your concern.
16. ENTIRE AGREEMENT.
These terms and conditions, including the policies incorporated herein by express reference, constitutes your entire agreement with us with respect to your use of our website. These terms and conditions were last updated on 25-01-2020.
If you have additional questions, comments or concerns, please contact us by submitting a support ticket at support@thecottonspa.ca and providing us with information relating to your concern.
You may also mail your concerns to us at the following address:
The Cotton Spa
2064 Avenue Road
North York, On
M5M 4A6
Canada
The Cotton Spa Ltd – The Cotton Spa - Cotton Spa - TCSB - TCSBoutique
Any Subdomain
(.com .biz .ca .etc)
THE COTTON SPA STATEMENT OF PRIVACY AND COOKIE POLICY
Welcome to The Cotton Spa. Please read this Privacy Policy carefully as you agree to be bound by it while using the The Cotton Spa website.
This Privacy Policy and any documents it references, inform you how we collect and use the information (“Personal Data”) you provide when using the The Cotton Spa website. The Cotton Spa knows how much you care about the way your Personal Data is used and we are committed to protecting the integrity and confidentiality of your information, acting in a careful, sensible manner in compliance with the Data Protection Act 1998. We appreciate the trust you place in us.
Personal Data does not include information such as data, messages, text, graphics, images, photos, video, sounds, profiles, works of authorship and any other materials that have been posted on to the The Cotton Spa website. The use of this information is detailed in our Terms and Conditions.
We may modify this Privacy Policy from time to time without notice. When we do we will update the “Last Updated” date. It is therefore important that you regularly review this Privacy Policy to ensure you are updated as to any changes.
Who controls the Personal Data that is collected?
All Personal Data collected is in the control of The Cotton Spa. In the event that The Cotton Spa, its parent company or trading names and brands are subject to a change of ownership, the control and permissions that you have granted us with regard to your Personal Data will be transferred to the new owner.
How do we collect Personal Data?
The Personal Data we collect is essential in helping us to provide an excellent overall experience for our customers when working with The Cotton Spa and for helping us to continually improve that experience.
Our website:
• When you visit our website, we use cookies (see below for more information about cookies) to collect website usage information such as the type and version of browser and operating system you use. Cookies are not used to store personal details such as your name and address.
• When you sign up to receive our newsletters, take part in our free public betas or download a free trial of our software, a profile is created which will include your name and email address. By signing up to the The Cotton Spa Boutique website you are giving your consent to receive our development and marketing communications.
• We will use “image tracking” to ascertain whether you do or do not read our emailed marketing messages. It is worth remembering that all our marketing communications include full information on how to unsubscribe (stop receiving) future messages.
Our applications:
The Cotton Spa applications collect some information anonymously. This can include the app and version number, language, OS version and license data. This is solely used to ensure correct content is shown in the welcome screen of the applications and to identify a possible update notification.
We will also collect crash report data, but only if you choose to submit it to us.
In addition to this our beta versions of the applications will automatically send additional data to help diagnose issues including GFX card information, Direct X data, CPU info and platform patches.
What Is Personal Data used for?
We use Personal Data in two main ways:
• To notify you of new products, special offers, updated information and news.
• To generally help us improve the The Cotton Spa experience for you and others.
Do we share Personal Data?
We will not share your Personal Data with third parties without having obtained your permission. We will only disclose your personal information, without your permission or notice, if required to do so by law or if in good faith we believe that such action is necessary to:
• Conform to the edicts of the law or comply with legal process served on us.
• Protect and defend our lawful rights and property.
• Act in urgent circumstances to protect the personal safety of our customers and the public.
How can you gain access to Personal Data?
You can request and obtain details of the Personal Data we may hold about you by writing to:
Data Protection Manager
The Cotton Spa
support@thecottonspa.ca
Please quote your name and email address. We would be grateful if you could also provide brief details of the information required as this will help us to accurately respond to your request.
For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any Personal Data we may hold about you and we will aim to respond to such requests within 20 working days.
How secure is your Personal Data?
We recognize that people are increasingly concerned about the protection of Personal Data from misuse and abuse and about privacy in general. Although, we continuously review and enhance our technical, physical and managerial procedures in connection with the collection, storage, and disclosure of Personal Data to protect it from unauthorized access, accidental loss and/or destruction, no method of transmission over the Internet, or method of electronic storage is 100% secure.
We use industry standard 128-bit secure sockets layer (SSL) technology to encrypt sensitive information such as your credit card and other financial information.
It is important for you to remember to protect yourself against unauthorized access by guarding your password. For example, if you use a shared computer, make sure you logout or close your browser whenever you leave the computer. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Do we transfer Personal Data overseas?
The Internet is a global environment. Using the Internet to collect and process Personal Data involves the transmission of data on an international basis. By browsing the The Cotton Spa Boutique website and communicating with us you acknowledge and agree that your Personal Data may be transferred overseas but only to the minimum extent necessary and only in accordance with the other terms of this privacy policy.
Do we monitor and/or record communications?
Monitoring or recording of your calls, emails, and other communications may take place in accordance with CA law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime. Please visit the following website for further information:
https://www.canada.ca/en/government/system/laws.html
Advertisements
Ads appearing on this website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by The Cotton Spa Boutique and does not cover the use of cookies by any advertisers.
Links To External Sites
The Cotton Spa may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Google AdWords and Analytics for remarketing
Uses Google Analytics and Google AdWords’ remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Aggregated Statistics
The Cotton Spa may collect statistics about the behavior of visitors to its website. The Cotton Spa may display this information publicly or provide it to others. However, The Cotton Spa does not disclose your personally-identifying information.
Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
E-commerce
Those who engage in transactions with The Cotton Spa – by purchasing The Cotton Spa services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Cotton Spa collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with The Cotton Spa. The Cotton Spa does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Business Transfers
If The Cotton Spa, or substantially all of its assets, were acquired, or in the unlikely event that The Cotton Spa goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Cotton Spa may continue to use your personal information as set forth in this policy.
Cookies
What is a cookie?
A cookie is a small text file that is placed on to your computer via your web browser when you visit a website. Cookies are used to save certain information and are only used to store data. They are not used to do anything harmful like start a process or infect your computer.
What cookies do we use?
There are number of cookies that are stored as soon as you visit our website. Some are from us and are necessary for certain functions of the website, and others are from third-party websites such as Facebook.
Cookies used on the The Cotton Spa website
• Session_ID
Enables the web-server to identify you the user and improve your browsing experience. This cookie is deleted at the end of your session.
• Geolocate
Stores your country and region. We use this to display the App Store price of our products for your specific region and may use it to guess your preferred locale if you land on a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 week.
• Locale
Stores your language preference. It is set whenever you change your language (or locale) or visit a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 week.
Third-party cookies
There are a few third-party websites that also use cookies on our behalf. Social Networking sites, like Facebook, use cookies so you can easily share content. Google Analytics saves anonymous statistical data that we use to improve your experience on our site. We do not directly control these cookies. You can check the third-party websites for more information on these.
• Mac App Store: Apple Privacy Policy
• Google Analytics: Google Privacy Policy
• Stripe: Stripe Privacy Policy
• Facebook: Facebook Privacy Policy
• Twitter: Twitter Privacy Policy
• Instagram: Instagram Privacy Policy
• Vimeo: Vimeo Privacy Policy
• YouTube: YouTube Privacy Policy
• PayPal: PayPal Privacy Policy
Removing cookies
Cookies don’t stay around forever and your web browser will eventually delete them. When a website stores a cookie, it states how long the cookie should stay on the computer for – this can be for the current visit only or for a period of time, for example one week. Our main cookie Session ID only stays on your computer while you are on our website. It is automatically removed when you leave our website.
You can choose to delete our, or any website’s, cookies from your web browser at any time (for help on how to do this, go to www.aboutcookies.org). You can also set your web browser to not accept any cookies if you wish. You will still be able to view our web site, but you will not be able to benefit from personalized features.
Privacy Policy Changes
The Cotton Spa Boutique may change its Privacy Policy from time to time, and in The Cotton Spa sole discretion. The Cotton Spa encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Questions
If you have any questions about our Privacy and Cookies Policy, please get in touch.
support@thecottonspa.ca
You may also mail your concerns to us at the following address:
The Cotton Spa
2064 Avenue Road
North York, On
M5M 4A6
Canada
The Cotton Spa Ltd – The Cotton Spa - Cotton Spa - TCSB - TCSBoutique
Any Subdomain
(.com .biz .ca .etc)
(“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy - GDPR Policy.
1. HOW WE PROTECT YOUR PRIVACY.
This privacy policy tells you how we collect, use, and protect your personal information. By visiting our website, you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this privacy policy.
2. MINORS.
We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
3. POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE.
Our privacy policy is part of, and subject to, our websites terms and conditions of use. You may view these terms and conditions on our website.
4. THE TYPE OF INFORMATION WE COLLECT FROM YOU.
Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computers operating system, and the type of web browser that you are using.
Our website automatically records this basic information about you. And like many other websites, we may use cookies. In plain English, this means information that our websites server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We may also collect any data that you provide us by posting it at our website or by e-mail. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our websites services and features.
Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
5. WHAT WE DO WITH YOUR INFORMATION.
We use your information to operate our websites business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our websites terms and conditions.
As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.
We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.
Although we do not disclose individually identifiable information, we may disclose aggregate data about our websites visitors to advertisers or other third parties for marketing and promotional purposes.
From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.
6. USER NAMES AND PASSWORDS.
Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
7. YOUR USE OF INFORMATION AND UNSOLICITED JUNK E-MAIL.
If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.
We hate junk e-mail (Spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial e-mail or to send unsolicited commercial communications via our websites posting or other communication systems.
8. YOUR VOLUNTARY DISCLOSURE OF INFORMATION TO THIRD PARTIES WHO ARE NOT OUR SUPPLIERS.
You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.
9. AUTORESPONDERS.
We may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by submitting a support ticket at support@thecottonspa.ca or sending us mail to the address listed below.
10. POLICY CHANGES.
The terms of this policy may change from time to time. If such changes are made, we will notify you by a notice posted on our websites home page of the changes that have been made. If you disagree with the changes that have been made, please contact us (by e-mail, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.
11. VISITORS’ GDPR RIGHTS
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation.
Those rights include:
We will retain the information you choose to provide to us until the earlier of:
(a) you asking us to delete the information,
(b) our decision to cease using our existing data providers, or
(c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection.
12. Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
If you have additional questions, comments or concerns, please contact us by submitting a support ticket at support@thecottonspa.ca and providing us with information relating to your concern.
You may also mail your concerns to us at the following address:
The Cotton Spa
2064 Avenue Road
North York, On
M5M 4A6
Canada
The Cotton Spa Ltd – The Cotton Spa - Cotton Spa - TCSB - TCSBoutique
Any Subdomain
(.com .biz .ca .etc)
(“Company,” “we,” or “us”) respects your privacy and is committed to protecting it
THE COTTON SPA CANCELLATION POLICY
FOR INFORMATION ON COVID 19 MANDATORY REQUIREMENTS FOR THE SPA & CLIENTS CLICK COVID 19 PUBLIC HEALTH WEBSITE.
ATTENTION
Most of our services require preparation time to properly prepare the room for your treatment. Preparations may include the use of products. Due to the timing, cost of preparations, and to hold the room in anticipation of your visit, we kindly ask for the following considerations when booking and canceling an appointment.
We kindly ask you to provide us with at least a 24-hour notice for all appointment cancellations. Due to COVID-19 for your convenience appointments can be canceled up to 4 hours before your appointment time.
No shows or same-day cancellations that are less than 4 hours of your appointment time, 50% of the service will be charged in order to reschedule.
For Gift Certificates, 50% of the service value will be redeemed.
For Packages 50% of a single service value, at its regular price, will be redeemed.
Complimentary services:
No shows or same-day cancellations that are less than 4 hours of your appointment time, to re-book there will be a $25 Consultation fee.
Services that require a Credit card hold in order to book the service (such as longer services or multiple services, or any other reasons we would've taken a credit card hold) that are not canceled within 4 hours will be charged 50% on all services booked.
Services longer than 2 hours or services booked for multiple persons that amount to longer than 2 hrs, will require a credit card to book the appointment.
If you book online, you will receive a phone call for credit card authorization to hold your appointment time. Your credit card will not be charged and you may pay in another method at the time of your appointment. Charges on your credit card will only occur based on the cancellation policy above.
Spa Etiquette
ARRIVAL
Please arrive at your scheduled appointment time. New clients will have a form to fill out and a consultation will be done before starting your service. This is factored into your appointment time so that you do not have to arrive earlier. Arriving early will not guarantee your service will start before your scheduled appointment time. Please call or email ahead to check if your service can be started before the scheduled time.
SICKNESS AND ALLERGIES
If you show up for an appointment and are sick or getting over a sickness, or show signs of severe allergies, this includes but is not limited to coughing, sneezing, and congestion, you will be refused service and will be charged to re-book an appointment.
*NOTE: It is not advised that someone with severe allergies to get a facial at that time, as the skin can be more reactive and sensitive to products used in treatments.
LOST OR STOLEN ITEMS
The Cotton Spa is not responsible for lost or stolen items. Please keep all personal items with you.
GIFT CERTIFICATES
Gift Certificates are not refundable, not transferable, or redeemable for cash or credit. Please review all terms and conditions.
TAXES & GRATUITIES
13% HST will be added to your services and packages. Gratuities are at the discretion of the guest. Prices and services are subject to changes without notice.
YOUR HEALTH
Before your service, you may be required to complete a Guest Pre-Treatment Form to safeguard your well-being and comfort.
The Cotton Spa assures and maintains confidentiality of the strictest standards.
PRIVATE EVENTS & PARTIES
All group bookings or spa parties require one week's notice for any changes or cancellations or a 100% service fee charge will be applied for any no-show or late cancellations.
To ensure the maximum safety of all our valued guests, we are taking additional precautionary measures including:
• Complete disinfecting of all equipment used during services
• Routine wipe-down of chairs, as well as all other touch-points
Thank you for your continued support and understanding.
The Cotton Spa Team